How much does ChatPDV cost?

The weekly plan costs USD 15 and lets you connect 1 channel per platform: WhatsApp, Facebook, Instagram, TikTok and Telegram. No limit on users or agents.

Does ChatPDV charge per user or agent?

No. The weekly plan has unlimited users. You can have 1 or more agents for the same fixed price. The cost only changes if you add more channels.

What is the Assistant Bot?

The Assistant Bot answers pre-configured questions, sends quick information and can redirect the customer to the digital menu. It is included in the plan at no extra cost.

When is the 2.5% Sales Bot fee charged?

The 2.5% fee is charged only on orders confirmed by the Sales Bot automation, when the customer completes the entire purchase journey via chatbot without human support.

Do human-closed orders have an extra fee?

No. Orders manually closed by the team do not incur the 2.5% fee. That fee applies only to orders confirmed by the Sales Bot.

Does ChatPDV offer an API for integrations?

Yes. ChatPDV provides an API that allows other management systems to connect to the platform. This makes it possible to integrate ChatPDV with virtually any delivery software, regardless of the provider.

Is there a discount for customers who integrate ChatPDV with their system?

Yes. Customers who connect ChatPDV to their management system via an active integration are eligible for a 30% discount on their ChatPDV invoice, regardless of which platform they use.

Which channels can I connect to ChatPDV?

ChatPDV is designed to centralize WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram, phone and counter in the same operation.

Do I need to replace my POS system to use ChatPDV?

No. ChatPDV works as a multichannel support layer alongside the system you already use. We integrate with any platform that has a public API, or we provide our own API for your system to connect to ChatPDV.

Does ChatPDV work for any type of food delivery?

Yes. Burger shops, pizzerias, restaurants and any delivery operation that receives orders via messaging can use ChatPDV.

ChatPDV | All channels in one place

Based on the real product

Not a pretty promise. An operation designed for the day-to-day of food delivery.

ChatPDV's screens show exactly what makes a difference in high-volume support: triage on the left, conversation in the center, order on the right. This reduces context-switching, speeds up service and cuts operational errors.

Simple login, strong visual: builds authority and clarity from the first access.

Organized inbox: conversation list, filters and contact source always visible.

Order next to chat: support and operations working together in real time.

What the delivery owner sees

More control over the team and less chance of losing an order

When the team works in one screen, service flows better. The customer waits less. The order comes out right. And the operation can grow without losing control.

What the agent feels

Less tab-switching, more productivity and more confidence

The operator doesn't need to copy information from one place to another. They see the conversation, build the order, choose the payment method and finish everything in the same flow.

Core features

Your delivery support stops being a bottleneck and becomes a closing machine

All channels in one place

WhatsApp, Instagram, Messenger, TikTok, Telegram, phone and counter in the same interface.

Support + order

Chat with the customer and build the order on the side — no copying, no rework.

Smart automation

Automatic replies, menu delivery and initial flow so customers never wait.

Quick triage

Filters by source, open, read and in-progress conversations.

Counter and phone integrated

Service is not limited to digital. Everything follows the same operational logic.

Ready to scale

A more organized operation to grow without adding chaos to your support.

Simple plans to get started now

Pay little to centralize support — costs only grow when the bot sells for you

ChatPDV separates human support, assistant automation and sales automation. You pay a fixed weekly amount with unlimited users, and the variable fee only kicks in when an order is confirmed by the sales chatbot.

Human Support

USD 15 / week

Ideal for centralizing channels and giving your team speed to handle, build and close orders — all in one screen, with no per-user charge.

✓Connect 1 channel per platform: WhatsApp, Facebook, Instagram, TikTok and Telegram.
✓Unlimited users: 1 or more agents for the same fixed weekly price.
✓Conversation and order side by side to reduce screen-switching and operational errors.
✓No extra fee for orders manually closed by the team.

Free in the plan

Assistant Bot

Automation to answer quick questions, reply with pre-configured information and send the digital menu link at no extra cost.

USD 0.00

no extra fee for assistant usage

✓Answers frequent questions configured by your team.
✓Sends the digital menu link to speed up self-service.
✓Reduces waiting time without replacing the team when human support is needed.

Sales Bot

+ 2.5% per confirmed sale

The Sales Bot automation drives the entire purchase journey via chatbot, builds the order and lets the customer finish without human support.

2.5%

only on orders confirmed by the sales automation

✓Full purchase flow by chatbot.
✓Customer chooses items, confirms details and completes the order.
✓Variable charge aligned to results: bot sold it, fee applies.

Weekly plan summary: USD 15 for human support, unlimited users, 1 channel per platform + free Assistant Bot + 2.5% only on orders confirmed by the Sales Bot.

Integrations with other systems

Use ChatPDV as your support hub without abandoning the system you already use

ChatPDV integrates with any management system that has a public API. If your platform does not have an open API, we provide our own API so your system can connect to ChatPDV — no need to change your current software.

I want to integrate my system Try ChatPDV

Offer for integrated systems

30% discount on the invoice

A special deal for operations that connect ChatPDV to their current management system. The discount applies regardless of which platform you use — what matters is having an active integration.

Public API or our API — your choice

If your system has an open API, the connection is direct. If not, ChatPDV provides its own API so your platform can integrate — no dependency on third-party standards or pre-built connectors.

Less rework

Support captures the customer's intent and helps route the order to the management system with more organization.

Frequently asked questions

Get your questions answered before you start

Learn how ChatPDV plans, users, channels, automations and integrations work.

Stop handling orders across multiple screens.