ChatPDV brings WhatsApp, Instagram, Messenger, TikTok, Telegram, Phone and Counter into one screen — conversation in the center, order panel on the side. Two digital service modes: the AI Assistant answers questions and offers the digital menu or transfers to your agent; the AI Sales Bot closes the entire order inside the chat — no human agent, no external links.
From USD 15/week · unlimited users · WhatsApp Official API · no lock-in
1 place
for every channel
+ speed
from first message to order close
- error
when building the order
Based on the real product
Not a pretty promise. An operation designed for the day-to-day of food delivery.
ChatPDV's screens show exactly what makes a difference in high-volume support: conversations on the left, chat in the center, order on the right. This speeds up service, cuts operational errors and keeps the team focused on what matters: closing orders.
Simple login, strong visual: builds authority and clarity from the first access.
Organized inbox: conversation list, filters and contact source always visible.
Order next to chat: support and operations working together in real time.
What the delivery owner sees
More control over the team and less chance of losing an order
When the team works in one screen, service flows better. The customer waits less. The order comes out right. And the operation can grow without losing control.
What the agent feels
Less tab-switching, more productivity and more confidence
The operator doesn't need to copy information from one place to another. They see the conversation, build the order, choose the payment method and finish everything in the same flow.
Core features
Your delivery support stops being a bottleneck and becomes a closing machine
All channels in one place
WhatsApp, Instagram, Messenger, TikTok, Telegram, phone and counter in the same interface.
Support + order
Chat with the customer and build the order on the side — no copying, no rework.
Two digital service modes with AI
The AI Assistant answers questions and routes to the digital menu or your agent. The AI Sales Bot closes the entire order inside the chat — no human agent, no external links.
Organized inbox
Filter by source channel, open, read and in-progress conversations — everything visible in one place.
Counter and phone integrated
Service is not limited to digital. Everything follows the same operational logic.
Ready to scale
A more organized operation to grow without adding chaos to your support.
Without ChatPDV
Your team gets lost in support
• Messages scattered across multiple apps
• Customers waiting and abandoning orders
• Rework to log items and payments
• More error, more delay, less scale
With ChatPDV
Your operation serves better and closes faster
• All channels in one central hub
• AI Assistant and AI Sales Bot on autopilot
• Chat and order side by side in real time
• More control to sell more without chaos
Simple plans to get started now
Pay little to centralize support — costs only grow when the bot sells for you
ChatPDV separates human support, assistant automation and sales automation. You pay a fixed weekly amount with unlimited users, and the variable fee only kicks in when an order is confirmed by the sales chatbot.
Human Support
USD 15 / week
Ideal for centralizing channels and giving your team speed to handle, build and close orders — all in one screen, with no per-user charge.
✓Connect 1 channel per platform: WhatsApp, Facebook, Instagram, TikTok and Telegram.
✓Unlimited users: 1 or more agents for the same fixed weekly price.
✓Conversation and order side by side to reduce screen-switching and operational errors.
✓No extra fee for orders manually closed by the team.
Free in the plan
AI Assistant Bot
Artificial Intelligence to answer quick questions, reply with pre-configured information and send the digital menu link — at no extra cost.
USD 0.00
no extra fee for assistant usage
✓Answers frequent questions configured by your team.
✓Sends the digital menu link to speed up self-service.
✓Reduces waiting time without replacing the team when human support is needed.
AI Sales Bot
+ 2.5% per confirmed sale
Artificial Intelligence that drives the entire purchase journey via chatbot, builds the order and lets the customer finish without human support.
2.5%
only on orders confirmed by the sales automation
✓Full purchase flow by chatbot.
✓Customer chooses items, confirms details and completes the order.
✓Variable charge aligned to results: bot sold it, fee applies.
Weekly plan summary: USD 15 for human support, unlimited users, 1 channel per platform + free Assistant Bot + 2.5% only on orders confirmed by the Sales Bot.
Use ChatPDV as your support hub without abandoning the system you already use
ChatPDV integrates with any management system that has a public API. If your platform does not have an open API, we provide our own API so your system can connect to ChatPDV — no need to change your current software.
A special deal for operations that connect ChatPDV to their current management system. The discount applies regardless of which platform you use — what matters is having an active integration.
Public API or our API — your choice
If your system has an open API, the connection is direct. If not, ChatPDV provides its own API so your platform can integrate — no dependency on third-party standards or pre-built connectors.
Less rework
Support captures the customer's intent and helps route the order to the management system with more organization.
Frequently asked questions
Get your questions answered before you start
Learn how ChatPDV plans, users, channels, automations and integrations work.
ChatPDV is a support hub for food delivery that brings WhatsApp, Instagram, Messenger, TikTok, Telegram, phone and counter together in one screen, with conversation and order side by side.
The weekly plan costs USD 15 and lets you connect 1 channel per platform: WhatsApp, Facebook, Instagram, TikTok and Telegram. No limit on users or agents.
No. The weekly plan has unlimited users. You can have 1 or more agents for the same fixed price. The cost only changes if you add more channels.
The Assistant Bot answers pre-configured questions, sends quick information and can redirect the customer to the digital menu. It is included in the plan at no extra cost.
The 2.5% fee is charged only on orders confirmed by the Sales Bot automation, when the customer completes the entire purchase journey via chatbot without human support.
No. Orders manually closed by the team do not incur the 2.5% fee. That fee applies only to orders confirmed by the Sales Bot.
Yes. ChatPDV integrates with any system that has a public API. If your platform does not have an open API, we provide our own API so your system can connect to ChatPDV.
Yes. ChatPDV provides an API that allows other management systems to connect to the platform, making it possible to integrate with virtually any delivery software.
Yes. Customers who connect ChatPDV to their management system via an active integration are eligible for a 30% discount on their ChatPDV invoice, regardless of which platform they use.
ChatPDV is designed to centralize WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram, phone and counter in the same operation.
No. ChatPDV works as a multichannel support layer alongside the system you already use. We integrate with any platform that has a public API, or we provide our own API for your system to connect to ChatPDV.
Yes. Burger shops, pizzerias, restaurants and any delivery operation that receives orders via messaging can use ChatPDV.
Yes. ChatPDV has two AI modules: the AI Assistant Bot (free, included in the plan), which answers pre-configured questions and sends the digital menu link; and the AI Sales Bot (2.5% fee only on orders the bot confirms), which drives the full purchase journey via chatbot without human intervention.
ChatPDV centralizes WhatsApp, Instagram, Messenger, TikTok, Telegram, phone and counter in one screen. Each conversation appears next to the corresponding order. Two AI service modes: the AI Assistant answers questions and offers the digital menu or transfers to your agent; the AI Sales Bot closes the entire order inside the chat — no human agent, no external links.
ChatPDV offers two digital service modes: the AI Assistant answers questions, offers the digital menu link and can transfer to a human agent when needed; the AI Sales Bot handles the entire order journey inside the chat — no human agent and no external links. You choose which to activate — and only pay the variable fee when the Sales Bot confirms an order.
Stop handling orders on the fly
Centralize your support, reduce operational errors and turn conversations into orders with much more speed.
